Shipping
Holiday Ordering Info
DELIVERY TIMES ARE NOT GUARANTEED. Regular Shipping cutoff date, December 12th. Anything ordered after this time will likely arrive after Christmas.
If you order after December 12th and would like it to arrive before December 24th please choose Xpress Shipping at checkout.
As we are not employed by any postal service, we cannot guarantee these delivery times. If, for any reason there is a delay or shipping issue, we will do our best to help rectify it, but we are not responsible for the item once it has been shipped.
All postal services are working hard to safely pick up and deliver parcels, although durning these unprecedented times, DELIVERY TIMES ARE NOT GUARANTEED and deliveries are taking longer at major distribution centres.
Orders are shipped out within 3-10 business days.
Shipping arrival times, after your package has been shipped.
Canada & USA: 1-2 Weeks
International: ranges from 2-3 Weeks to 1-3 months (option for faster delivery at an additional fee).
Shipping fees are non refundable.
When you order merchandise from another country, you may be required to pay customs to bring that item into the country, it is your country’s sales tax. We cannot declare your item as a gift, it is illegal. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.
As we are not employed by any postal service, we cannot guarantee these delivery times. If, for any reason there is a delay or shipping issue, we will do our best to help rectify it, but we are not responsible for the item once it has been shipped.
Please make sure that your shipping address is correct and include your phone number as we need it to ship internationally. Items with an incorrect address will be shipped back to us at a cost and we really want you to receive your awesome package! We are not responsible for delivery errors due to incorrect shipping address.
Delayed or Lost Orders
In the extremely rare case that your order is delayed or lost once it has shipped, here is the procedure we (you and I) will follow. All purchases have insurance. I will file a case with the shipping carrier, this process can take from 2-4 weeks to complete. If the shipment has in fact been lost and has been confirmed by the shipping carrier I will then release the funds to you. In no circumstance can I release them until I have received confirmation from the carrier. The reason for this is that often times they do locate the package and it is delivered. If the item is not lost, but delayed, there is no refund for this delay as shipping times are not guaranteed by all shipping carriers.
By completing your purchase, you agree to all of the above.