On The Loom Crew

*Note On Current Shipping During Pandemic*

All postal services are working hard to safely pick up and deliver parcels, although durning these unprecedented times, DELIVERY TIMES ARE NOT GUARANTEED and deliveries are taking longer at major distribution centres. 

Shipping arrival times, after your package has been shipped.
Canada & USA: 1-2 Weeks
International: 4-12 Weeks (option for faster delivery at an additional fee).  

Shipping fees are non refundable.

When you order merchandise from another country, you may be required to pay customs to bring that item into the country, it is your country’s sales tax. We cannot declare your item as a gift, it is illegal. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.

As we are not employed by any postal service, we cannot guarantee these delivery times. If, for any reason there is a delay or shipping issue, we will do our best to help rectify it, but we are not responsible for the item once it has been shipped. 

Please make sure that your shipping address is correct and include your phone number as we need it to ship internationally. Items with an incorrect address will be shipped back to us at a cost and we really want you to receive your awesome package! We are not responsible for delivery errors due to incorrect shipping address.